Total Price includes (i) room rate, (ii) the applicable taxes as detailed in Clause 2 below, and (iii) the service charge as detailed in Clause 3 below. Other hotel-specific service charges may also apply. Please check with hotel for details.
Please see below the applicable tax rates for each hotel, which shall be calculated based on the room rate per night. These taxes are already included in the Total Price.
|Hotel Name||Value Added Tax|
(per room rate per night)
(per room rate per night)
|Amorsolo, Makati, Manila||12%||0.6%|
|Angeles City||12%||Local Tourism Fee: Php20 per guest per stay|
|Aseana City, Manila||12%||0%|
|Cagayan De Oro||12%||0.75%|
|Mabini, Malate, Manila||12%||1%|
|Pasar Baru, Jakarta||0%||10%|
|Timog Avenue, Quezon City, Manila||12%||0.8%|
10% of the room rate per night. The service charge is already included in the Total Price.
You may either (a) pre-pay for the entire stay in full by credit card at the time of booking; or (b) pay later upon your arrival.
(a) If you have pre-paid in full by credit card at the time of booking:
Your room will be guaranteed. Once you have booked a room and it has been confirmed by us, you cannot cancel your booking, i.e. no refund will be made. Cancellation of your reservation and/or failure to arrive at the hotel on the scheduled arrival date will result in forfeiture of your prepayment in full. Taxes and service charge will apply.
(b) If you choose to pay upon arrival:
Your room will not be guaranteed and will be held until 16:00 on the date of arrival. If you fail to check-in <b>before 16:00,</b> the room will be immediately released and made available to other customers. Once your room is released, space will be subject to availability as at the time of your check-in, and the rates offered will be the prevailing rates as at time of check-in.
If you are scheduled to arrive after 16:00, you may call the hotel reception or our call center to confirm your booking so that the room is not released and made available to other customers. You will be required to provide your credit card details and make prepayment in full. By this means your room will be guaranteed. Thereafter, cancellation of your reservation or failure to arrive at the hotel on the scheduled arrival date will result in forfeiture of your prepayment in full. No refund will be made. Taxes and service charge will apply.
Once you have booked a room and it has been confirmed by us, no amendments or changes to booking details (e.g. name and number of guests, number of rooms, date of arrival and departure, etc.) can be made.
Free parking is only available at certain hotels. Availability is limited and is provided on a first come, first serve basis.
A REMEMBERED member receives a 25% discount on the room rate (applicable taxes and service charges included) when staying at any Red Planet hotels on your birth month. To avail this privilege, you must:
• Be a REMEMBERED member;
• Make a booking at any time, for a stay during your birth month. The discount also applies to any number of consecutive nights in the month following your birth month at the same hotel, provided that you must check-in during your birth month;
• Make a booking via www.redplanethotels.com or Red Planet mobile application; and
• Be one of the guests who check-in (you will receive a discount for all rooms booked pursuant to these Birthday Privilege Terms and Conditions as long as you are one of the guests).
You will be required to present your original and valid government-issued photo identification with the birthdate imprinted for verification upon check-in. If you fail to do so, your booking will be cancelled. Should you wish to re-book the room, the rates offered will be the prevailing rates as at time of check-in.